Can I order a textbook directly from Engagement Learning or do I need to go through a bookstore?
Can I pay for a textbook with PayPal?
My digital download code isn’t working. What can I do?
BOOKSTORE POLICIES
- Yes, you can order directly from us. Click on the STORE tab above and order a digital or print copy of the textbook.
Can I pay for a textbook with PayPal?
- Yes, when you are at checkout, you can pay for your order with a credit card or by Paypal.
My digital download code isn’t working. What can I do?
- Sometimes the browser you are using will glitch on the download. The purchase confirmation email you received allows you to download the file twice to load onto two devices, or to overcome glitches. If the file fails to download, don’t immediately click download again. If you do this, you may receive a note saying “Download limit exceeded” This happens because the browser it reloading the page rather than truly giving the download a fresh try. Instead, refresh your browser and clear your cache so it does not reload the "already downloaded" page. You could also try the download again using a completely different browser. If you get the “already loaded” page twice, contact us at engagememtlearing@gmail.com, anf you will need to receive a new code.
- If you are downloading to an IOS device: Be sure to download the file using the device you will be reading it with. The digital copy should open right up in iBooks on a Mac. If it does not, make sure the file downloaded properly. If not, see the “Download isn’t working” question. If the file downloaded, open iBooks and add the file into your iBooks library. The file will have an epub suffix.
- If you are downloading to a Windows or Android device: Be sure to download the file using the device you will be reading it with. Before you download the file, make sure you have a digital reader installed on your machine. Windows does not come installed with a digital reader, so if you do not have one installed, your machine will not know what to do with the file. There are several free eBook readers to choose from. One we like is Freda, at http://www.turnipsoft.co.uk/freda/
BOOKSTORE POLICIES
- Bookstore representatives can call (480-694-3251) or email (engagementlearning@gmail.com) textbook orders.
- We can ship collect using your FedEx or UPS account number to ship collect. Please indicate what speed of shipping you would prefer - ground, 2-day or 3-day.
- Please provide the ship-to address and the name of the person it should be sent attention to.
- We accept P.O.s. We will include an invoice with the shipment. Payment by check is expected within 1 month.
- In addition to the print copy, you can also purchase a digital access code for the e-book version.
- We offer a 10% discount for orders of 10 or more.
- Textbooks must be returned in saleable condition within 30 days of the end of the semester to ensure a refund check.
- Amount for returned textbooks will deduct a 20% restocking fee.
- In order for a check to be issued, you must include the name of a person for us to send the check attention to at your institution.